DETOUR Realty (“DETOUR,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, customers, agents, website visitors, and others who interact with our brokerage. This Privacy Policy explains generally how we collect, use, share, and protect information in connection with our real estate services, websites, technology platforms, communications, and business operations.
1. Information We Collect
We may collect information you voluntarily provide to us, including your name, email address, telephone number, mailing address, property information, real estate preferences, transaction information, communications, and other information necessary to provide brokerage or related real estate services.
We may also automatically collect certain information when you visit or interact with our website or technology, including IP address, browser type, device information, pages visited, referral sources, cookies, and similar usage information.
2. How We Use Information
DETOUR Realty may use personal information to provide and improve our services; respond to inquiries; facilitate real estate transactions; connect consumers with real estate professionals; communicate about properties, services, or transactions; operate and secure our technology; comply with legal and regulatory requirements; prevent fraud or misuse; and conduct legitimate business operations.
3. Sharing of Information
We may share information when reasonably necessary to provide requested real estate services or complete a transaction, including with DETOUR Realty agents, brokers, transaction-management providers, title companies, lenders, inspectors, attorneys, service providers, technology vendors, Multiple Listing Services (MLSs), and other parties involved in a real estate transaction.
We may also disclose information when required by law, regulation, court order, governmental request, or to protect the rights, property, security, or interests of DETOUR Realty, our agents, clients, or others.
DETOUR Realty does not sell personal information for money. Certain digital advertising, analytics, or data-sharing practices, if used, may nevertheless be treated as a “sale,” “sharing,” or “targeted advertising” under some state privacy laws.
4. Cookies and Technology
Our websites and digital services may use cookies, analytics tools, pixels, and similar technologies to operate our services, understand website usage, improve user experiences, and measure marketing effectiveness. Where required by applicable law, users may be provided choices regarding certain cookies or data uses.
5. Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to provide our services, maintain required business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal and regulatory obligations.
6. Your Privacy Choices
Depending on where you live, applicable privacy laws may provide rights regarding your personal information, including rights to request access, correction, deletion, or a copy of certain information, or to opt out of certain uses or disclosures. DETOUR Realty will process applicable privacy requests in accordance with governing law and may need to verify your identity before completing a request.
You may also unsubscribe from marketing emails by using the unsubscribe instructions contained in those communications. Transactional, regulatory, or service-related communications may still be sent when appropriate.
7. Third-Party Services
Our website or services may contain links to or integrate with third-party websites, applications, or service providers. Their privacy practices are governed by their own policies, and DETOUR Realty is not responsible for the privacy practices of independent third parties.
8. Children's Privacy
DETOUR Realty's services are not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 through our general brokerage services.
9. Changes to This Policy
We may periodically update this Privacy Policy to reflect changes in our business practices, technology, services, or applicable laws. The updated policy will include a revised effective date.
10. Contact DETOUR Realty
Questions or requests regarding this Privacy Policy may be directed to:
DETOUR Realty Privacy Contact: info@detourrealty.com Phone: 713-320-8784 Address: 1300 McGowen Street Houston, Texas, 77004
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